We at shapehouse.shop (“We”, “Us”, “Our”) care about how your personal information is used and shared. By visiting or using shapehouse.shop or any linked pages, features, mobile applications, or services (collectively, the “Mobile App”), you agree to the practices and policies described in this Privacy Policy.


Legal Compliance

This Privacy Policy complies with:

  • Section 43A of the Information Technology Act, 2000
  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”)
  • IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021

What This Policy Covers

This Privacy Policy describes how shapehouse.shop collects, uses, shares, and stores your personal information when you:

  • Access or use the website
  • Use the Mobile App
  • Avail Products or Services
  • Visit any related premises

This Policy does not apply to companies or individuals not controlled by shapehouse.shop.

We do not knowingly collect personal information from anyone under 18.


Information We Collect

1. Information You Provide

This includes:

  • Name, username, email, gender, date of birth, height, location
  • Nutrition, lifestyle, workout, biometric, genetic, and health-related data
  • Photos, body measurements, activity data
  • Payment/bank details
  • Medical information when required
  • Mobile address book data (only if you allow it)
  • Access/usage information and CCTV data where applicable

This may include Personal Information or Sensitive Personal Data or Information (SPDI).


2. Health Apps Data

If you connect Apple HealthKit, Health app, or Google Fit to shapehouse.shop, we handle the data according to their respective developer policies.


3. Automatically Collected Information

  • IP address
  • Cookies
  • Device/session data
  • Pages visited and usage patterns

You may disable cookies, but some features may not work fully.


How We Use Your Information

We use your information for:

  1. Providing and improving Products/Services
  2. Contacting you regarding offers or updates
  3. Enhancing user experience
  4. Payments and billing
  5. Analytics and insights (non-personal)
  6. Fraud prevention and security
  7. Legal compliance
  8. Any lawful purpose with notice

Cookies

Deleting your browser cookies removes stored preferences and profile data.
We do not create sensitive data segments (health, religion, politics, etc.).


Communication

We may contact you via email or messages regarding:

  • Promotions
  • Account updates
  • Service information

You can opt-out anytime at support@shapehouse.shop.


Sharing of Information

We do not sell or rent your personal information.
We may share it with:

  • Service providers working for shapehouse.shop
  • Affiliated service partners
  • Legal authorities if required
  • During business transfers
  • Only with your consent where needed

Transfer of SPDI Outside India

Your data may be transferred to servers or service providers outside India, only where equal or stronger protection standards are maintained.


Data Security

Your account is protected by a password.
We implement security practices but cannot guarantee absolute security due to inherent internet risks.


Your Rights

You may access or update:

  • Name
  • Password
  • Email
  • Profile details

You may request deletion by emailing support@shapehouse.shop.


Grievance Officer

Email: support@shapehouse.shop
Address: shapehouse.shop, India


Choices & Opt-Out

You may choose not to provide certain data, but some features may not work.
You can opt-out of emails or services by contacting us.


Changes to This Policy

We may update this Privacy Policy. Continued use of shapehouse.shop means you accept updated terms.